Privacy Policy

1. Introduction

Welcome to The New India Gates! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, or subscribe to our marketing communications. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following data:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when making a booking or subscribing to our newsletter.
  • Technical Information: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Information: Information about how you use our website, such as your browsing actions and patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your bookings.
  • To send you confirmations and other related information regarding your bookings.
  • To communicate with you about your orders and respond to your queries.
  • To send you marketing communications if you have opted in to receive them.
  • To improve our website and services.
  • To protect our website and ensure that it is safe and secure.

4. Data Storage and Retention

  • Your booking information is stored on our website for up to 45 days after your booking date. This information is necessary for us to manage and process your bookings effectively.
  • If you have subscribed to our marketing communications, your information will be stored in our third-party email marketing provider, Mailchimp. This data will remain there until you choose to unsubscribe.

5. Data Sharing

  • We may share your personal information with third-party service providers who assist us with marketing, data analysis, website operation, and other essential services. These providers include Mailchimp for email marketing, Google Analytics for tracking website usage, and services related to Google Fonts, CAPTCHA, and anti-spam tools.
  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

6. Third-Party Services

  • Our website uses Google Fonts, CAPTCHA, and anti-spam tools to enhance user experience and protect the site from malicious activities. These tools may collect certain information automatically, including your IP address, device information, and other technical data.
  • We use Google Analytics to help us understand how visitors interact with our website, which allows us to improve its functionality. Google Analytics uses cookies to collect information anonymously and report website trends without identifying individual visitors.

7. Your Rights

Under UK data protection law, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You have the right to request that we correct any inaccuracies in the personal data we hold about you.
  • Erasure: You have the right to request the deletion of your personal data in certain circumstances.
  • Objection: You have the right to object to the processing of your personal data in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal data to another organization, or directly to you, in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

8. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the update will be indicated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here.

Thank you for choosing The New India Gates. We value your privacy and strive to protect your personal information.